RESERVATION: (+1) 123 4567 896

FAQ

Frequently Asked Questions



How many people can you accommodate?

It depends on the type of event you want to host. For a seated meal, our ideal capacity is 225 people.  If you don’t need formal seating, we can handle 300+ guests. The number of people we can accommodate will also change, depending on whether you are using a stage, or whether you are hosting an event like a trade show.

Can I choose my own caterer?

Yes! We welcome the caterer of your choice, or we can give you some suggestions. We’ve worked hard to provide the amenities your caterer will need, including your caterer’s use of our licensed, commercial kitchen for holding, warming and serving your food. We even provide serving glassware (with a purchased beverage package), pitchers, trays and tray stands for your caterer’s convenience. Please note that The Mill Event Center does not provide its own catering services, so we will work with you to find one that meets your needs.

Can I prepare my own food in the commercial kitchen? Or, can my caterer prepare food in the kitchen?

Unfortunately, it’s a “no” to both questions.  Due to health regulations, you cannot prepare your own food, but we will happily work with you to find a caterer for your event. Or, if you prefer, you are welcome to prepare your food at home and bring it to the event. Neither you nor a caterer can prepare food in the kitchen, but you can use the kitchen for holding, warming and serving food. We even offer a “guest-chef” option if that better meets your needs!

What about extras I might need such as linens, table decor, etc.?

You are welcome to provide and bring in all the extras you will need, or we will happily work with Taylor Rental in Lancaster to secure the items for you.

Can I decorate the space?

We’ve found that many people choose not to add decorations because the event space is so beautifully decorated already, but you are welcome to customize the space to create the atmosphere you envision!

Can I have flame candles in the venue?

Unfortunately, flame candles are not allowed in the venue.

Can I bring my own alcohol to the event?

Unfortunately, no.  All alcoholic beverages must be purchased through The Mill Event Center. The good news?  You’ll have access to the Mill Tap Room, a fully staffed, nicely stocked bar that includes hard liquor, wine and 14 craft beers on tap, plus your own personal bar staff!

Can The Mill Event Center provide non-alcoholic drinks?

Yes.  We have fountain service ($3.00 per person) that includes Coca-Cola products, iced tea, coffee and water.

Can I park a food truck in the parking lot?

Of course.  We want you and your guests to enjoy food that suits your tastes and event needs.

Is there a private place for the bride, groom, or wedding party?

You bet.  Every bride needs her privacy! We actually have two private rooms that are included in your rental fee.  Both rooms have a private restroom and private, outside entrance.

What does the sound system and Audio/Visual system include?

We know how agonizing it is when a special presentation doesn’t happen because you don’t have access to the right equipment.  The event center is equipped with superior surround-sound speakers throughout the event space, an HD 1080p projector, wireless microphone, and high-speed Wi-Fi. And, it’s all FREE with your rental fee.

Can I hook up an iPad, computer or other personal device to your sound and A/V systems?

Everything is professionally installed so you can easily connect your devices, but check with our Facility Manager prior to the event to verify compatibility.

Is there Wi-Fi in the event center?

You’ll discover high-speed Wi-Fi throughout the entire center.

Does the event center help with setup and teardown?

Yes.  We will setup all your tables and chairs and tear down afterwards, so you can enjoy your event.

Is there free parking at The Mill Event Center?

Yes. There is parking at The Mill Event Center and at nearby businesses, along with street parking. We can provide specific instructions to give to your guests.

What about restroom facilities?

Our restrooms are clean, brand new and beautifully decorated, with plenty of space for your guests.

Can the event space handle a DJ or live band?

Of course.  Who doesn’t love to dance?

How far ahead do I need to reserve my event?

It depends on the size and date of your event.  Larger events on the weekends fill up quickly and should be booked as soon as possible. Our facility’s event manager can work with you to get your event booked, but sooner is always better than later.

What is your smoking policy?

There is no smoking in the event center.  Smoking is only permitted in designated areas.

Is the event space handicap accessible?

Yes. We only want the best for all our guests.

What kind of down payment do you need to reserve my event?

A 50% payment is due at the time of booking to reserve your space.

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